Privacy Policy

1. Who We Are

Megawa Solar ("we," "us," or "our") is a B2B solar mounting systems manufacturer headquartered in Xiamen, China. We design, manufacture, and distribute solar mounting solutions for installers, EPC contractors, and distributors worldwide.

This privacy policy applies to all personal data collected through our website www.mgwsolar.com, our contact forms, request-for-quote (RFQ) submissions, and any other interactions with our digital services.

2. Information We Collect

2.1 Information You Provide

When you interact with our website, you may voluntarily provide:

• Contact information: name, email address, phone number, company name, job title
• Project details: project type, location, system capacity, roof type, and other technical specifications submitted via our RFQ form
• Communication data: messages sent through our contact forms or WhatsApp inquiries

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information: browser type, operating system, screen resolution
• Usage data: pages visited, time spent on pages, click patterns, referral source
• Technical data: IP address, approximate geographic location (country/region level)

3. How We Use Your Information

We use the collected information for the following purposes:

• Business inquiries: Responding to your contact form submissions, RFQ requests, and product inquiries
• Service delivery: Providing technical specifications, quotations, and product recommendations
• Website improvement: Analyzing usage patterns to improve our website performance, content, and user experience
• Marketing communications: Sending product updates, industry news, or promotional content (only with your explicit consent)
• Legal compliance: Meeting our legal and regulatory obligations

4. Cookies and Tracking Technologies

Our website uses the following tracking technologies:

• Essential cookies: Required for basic website functionality, including language preferences and session management
• Analytics cookies: Google Analytics 4 (GA4) and Google Tag Manager (GTM) to understand website usage and improve our services

You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

5. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

• Service providers: Hosting providers (Vercel, Cloudflare), analytics services (Google), and workflow automation tools used to process form submissions
• Business partners: Regional distributors or sales representatives, only when necessary to fulfill your inquiry (with your knowledge)
• Legal requirements: When required by applicable law, regulation, or legal process

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy:

• Inquiry data: Retained for up to 3 years after the last interaction to support ongoing business relationships
• Analytics data: Aggregated and anonymized data may be retained indefinitely for trend analysis
• Marketing consent: Until you withdraw your consent

7. Your Rights (GDPR & International)

If you are located in the European Economic Area (EEA), the United Kingdom, or other jurisdictions with data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure:Request deletion of your personal data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at privacy@mgwsolar.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all data transmission
• Access controls and authentication for internal systems
• Regular security reviews of our infrastructure
• Data minimization — we only collect what is necessary for the stated purposes

9. International Data Transfers

As a company headquartered in China with a global customer base, your data may be transferred to and processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Children's Privacy

Our website and services are intended for business professionals and are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us:

• Email: privacy@mgwsolar.com
• General inquiries: sales@mgwsolar.com
• Phone: +86-592-6317318
• Address: Xiamen, Fujian Province, China

You may also reach us through our contact page.